How To Navigate Relationship Between Hotel General Managers, Owners

The hotel business is characterized by a unique segregation of duties and multiple stakeholders.While in some cases one person does it all, hotels could have a lender, an owner, an asset manager, a management company and a franchisor. All interact in a complex ecosystem, working together to improve performance.The relationship between the General managers and owners often complex and difficult to manage. The quality of their relationship can make or break a hotel.The article seeks to provide ideas on how to build and manage this relationship.