How To Navigate Relationship Between Hotel General Managers, Owners
| dc.contributor.author | Hugo, Desenzani | en |
| dc.date.accessioned | 2022-03-15T16:57:31Z | en |
| dc.date.available | 2022-03-15T16:57:31Z | en |
| dc.date.issued | 2022-03-02 | en |
| dc.description.abstract | The hotel business is characterized by a unique segregation of duties and multiple stakeholders.While in some cases one person does it all, hotels could have a lender, an owner, an asset manager, a management company and a franchisor. All interact in a complex ecosystem, working together to improve performance.The relationship between the General managers and owners often complex and difficult to manage. The quality of their relationship can make or break a hotel.The article seeks to provide ideas on how to build and manage this relationship. | en |
| dc.description.notes | The relationship between owners and general managers are very important in the sucessful running of a hotel. The role of a general manager is to ensure guest satisfaction, protect the brand, promote a good work environment as well as ensure that the hotel is profitable. Owners are more concerned about the hotels maximising returns. More insights are provided on how a sustainable relationship can be achieved between owners and general managers. | en |
| dc.format.mimetype | application/pdf | en |
| dc.identifier.uri | http://hdl.handle.net/10919/109345 | en |
| dc.identifier.url | https://www.costar.com/article/780612276/how-to-navigate-relationship-between-hotel-general-managers-owners | en |
| dc.language.iso | en | en |
| dc.publisher | CoStar News | en |
| dc.rights | In Copyright (InC) | en |
| dc.rights.uri | http://rightsstatements.org/vocab/InC/1.0/ | en |
| dc.subject | Relationship Owners General Manager Hotel Company | en |
| dc.title | How To Navigate Relationship Between Hotel General Managers, Owners | en |
| dc.type | Article | en |