An examination of individual level effects of downsizing in a foodservice organization

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dc.contributor.authorHutchinson, Joe Carruthen
dc.contributor.committeechairMurrmann, Suzanne K.en
dc.contributor.committeememberKhan, Mahmood A.en
dc.contributor.committeememberMcCleary, Ken W.en
dc.contributor.committeememberMurrmann, Kent F.en
dc.contributor.committeememberCross, Eveline W.en
dc.contributor.committeememberMann, Nadine L.en
dc.contributor.departmentHotel, Restaurant, and Institutional Managementen
dc.date.accessioned2014-03-14T21:21:53Zen
dc.date.adate2005-10-21en
dc.date.available2014-03-14T21:21:53Zen
dc.date.issued1994-05-05en
dc.date.rdate2005-10-21en
dc.date.sdate2005-10-21en
dc.description.abstractThis research examined the effect of downsizing on the stress-related perceptions and work-related attitudes and behaviors of employees of a school food service organization. A major purpose of this study was to investigate individual level responses according to the severity of the downsizing. The research also examined the relationships between employees' stress-related perceptions and their work-related attitudes and behaviors, and the moderating effect of demographic factors on these relationships. Data for this research was collected from 527 cafeteria employees from 87 campuses of the focal organization. The results indicated that downsizing severity, expressed as the percentage of school cafeteria labor hour reductions during the past year, had little impact on employees' subjective interpretations or their attitudinal and behavioral responses. There was also a significant and positive relationship between downsizing severity and the campus-level productivity, as measured by the increase in meals served per labor hour. The results indicated no significant relationships between perceived job insecurity and employee attitudinal and behavioral reactions. However, significant and positive relationships were reported between employee role stress, as measured through role conflict and role ambiguity, and their work-related attitudes and behaviors. The correlations between perceived job insecurity and selected demographic variables were found to be either insignificant or contrary to predictions.en
dc.description.degreePh. D.en
dc.format.extentviii, 164 leavesen
dc.format.mediumBTDen
dc.format.mimetypeapplication/pdfen
dc.identifier.otheretd-10212005-122953en
dc.identifier.sourceurlhttp://scholar.lib.vt.edu/theses/available/etd-10212005-122953/en
dc.identifier.urihttp://hdl.handle.net/10919/40055en
dc.language.isoenen
dc.publisherVirginia Techen
dc.relation.haspartLD5655.V856_1994.H883.pdfen
dc.relation.isformatofOCLC# 30756383en
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subject.lccLD5655.V856 1994.H883en
dc.subject.lcshEmployee moraleen
dc.subject.lcshEmployees -- Dismissal ofen
dc.subject.lcshFood service employees -- Attitudesen
dc.subject.lcshFood service employees -- Dismissal ofen
dc.subject.lcshJob stressen
dc.titleAn examination of individual level effects of downsizing in a foodservice organizationen
dc.typeDissertationen
dc.type.dcmitypeTexten
thesis.degree.disciplineHotel, Restaurant, and Institutional Managementen
thesis.degree.grantorVirginia Polytechnic Institute and State Universityen
thesis.degree.leveldoctoralen
thesis.degree.namePh. D.en

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Theses and Dissertations, Hospitality and Tourism Management (HTM)