Videoconferencing continuance and business trip reduction in the post-pandemic age

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dc.contributor.authorWang, Danen
dc.contributor.authorNicolau, Juan Luisen
dc.contributor.authorDeng, Zhimingen
dc.date.accessioned2024-07-08T13:37:39Zen
dc.date.available2024-07-08T13:37:39Zen
dc.date.issued2024-04-01en
dc.description.abstractVideoconferencing (VC) software was widely adopted by organizations during the COVID-19 pandemic to maintain business communication during the suspension of business travel. In the post-pandemic age, will organizations continue to use VC software, and how will VC continuance influence the number of business trips? We conceptualize business travel as a communication problem and conduct an empirical study to investigate the use of VC during the COVID-19 pandemic and its impact on future business travel. We identify the technology–organization–environment framework as a theoretical tool to guide our research design. Using a sample of business managers in Hong Kong and the United States and the seemingly unrelated regression methodology, we identify the relative advantage, top management, and competition intensity factors that support VC continuance and business trip reduction in the post-pandemic age. This study enhances research on information systems continuance and provides practical implications for business trip planning.en
dc.description.versionAccepted versionen
dc.format.extent13 page(s)en
dc.format.mimetypeapplication/pdfen
dc.identifierARTN 104854 (Article number)en
dc.identifier.doihttps://doi.org/10.1016/j.tourman.2023.104854en
dc.identifier.eissn0261-5177en
dc.identifier.issn0261-5177en
dc.identifier.orcidNicolau Gonzalbez, Juan [0000-0003-0048-2823]en
dc.identifier.urihttps://hdl.handle.net/10919/120589en
dc.identifier.volume101en
dc.language.isoenen
dc.publisherElsevieren
dc.rightsCreative Commons Attribution 4.0 Internationalen
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/en
dc.subjectVideoconferencingen
dc.subjectTechnology-organization-environment frameworken
dc.subjectBusiness travelen
dc.subjectBusiness communicationen
dc.titleVideoconferencing continuance and business trip reduction in the post-pandemic ageen
dc.title.serialTourism Managementen
dc.typeArticle - Refereeden
dc.type.dcmitypeTexten
dc.type.otherArticleen
dcterms.dateAccepted2023-09-29en
pubs.organisational-group/Virginia Techen
pubs.organisational-group/Virginia Tech/Pamplin College of Businessen
pubs.organisational-group/Virginia Tech/Pamplin College of Business/Hospitality and Tourism Managementen
pubs.organisational-group/Virginia Tech/All T&R Facultyen
pubs.organisational-group/Virginia Tech/Pamplin College of Business/PCOB T&R Facultyen

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