The Effects of Transparency and Reliability of In-Vehicle Intelligent Agents on Driver Perception, Takeover Performance, Workload and Situation Awareness in Conditionally Automated Vehicles

dc.contributor.authorZang, Jingen
dc.contributor.authorJeon, Myounghoonen
dc.date.accessioned2022-09-22T13:16:09Zen
dc.date.available2022-09-22T13:16:09Zen
dc.date.issued2022-09-14en
dc.date.updated2022-09-22T12:02:06Zen
dc.description.abstractIn the context of automated vehicles, transparency of in-vehicle intelligent agents (IVIAs) is an important contributor to driver perception, situation awareness (SA), and driving performance. However, the effects of agent transparency on driver performance when the agent is unreliable have not been fully examined yet. This paper examined how transparency and reliability of the IVIAs affect drivers&rsquo; perception of the agent, takeover performance, workload and SA. A 2 &times; 2 mixed factorial design was used in this study, with transparency (<i>Push</i>: proactive vs. <i>Pull</i>: on-demand) as a within-subjects variable and reliability (high vs. low) as a between-subjects variable. In a driving simulator, 27 young drivers drove with two types of in-vehicle agents during the conditionally automated driving. Results suggest that transparency influenced participants&rsquo; perception on the agent and perceived workload. High reliability agent was associated with higher situation awareness and less effort, compared to low reliability agent. There was an interaction effect between transparency and reliability on takeover performance. These findings could have important implications for the continued design and development of IVIAs of the automated vehicle system.en
dc.description.versionPublished versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.citationZang, J.; Jeon, M. The Effects of Transparency and Reliability of In-Vehicle Intelligent Agents on Driver Perception, Takeover Performance, Workload and Situation Awareness in Conditionally Automated Vehicles. Multimodal Technol. Interact. 2022, 6, 82.en
dc.identifier.doihttps://doi.org/10.3390/mti6090082en
dc.identifier.urihttp://hdl.handle.net/10919/111956en
dc.language.isoenen
dc.publisherMDPIen
dc.rightsCreative Commons Attribution 4.0 Internationalen
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/en
dc.subjectautomated vehicleen
dc.subjectexplainable AIen
dc.subjectsituation awareness (SA)en
dc.subjecttransparencyen
dc.subjectreliabilityen
dc.subjecttrusten
dc.titleThe Effects of Transparency and Reliability of In-Vehicle Intelligent Agents on Driver Perception, Takeover Performance, Workload and Situation Awareness in Conditionally Automated Vehiclesen
dc.title.serialMultimodal Technologies and Interactionen
dc.typeArticle - Refereeden
dc.type.dcmitypeTexten

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