How Video Tools and Screen Sharing Can Help Today’s Hotel Salespeople Stand Out
Files
TR Number
Date
2018-04-12
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
In the 2010's we have witnessed a transition in group bookings to electronic conversations, as an increasing percentage of meetings, conferences and events are being booked without there being even one voice call between buyer and seller. While there is still human engagement needed to analyze contracts and details, sales is increasingly a depersonalized, transactional process done via direct email (to'sales@hotelname.com') or via correspondence that takes place in online portals.