The Role of Emotional Intelligence and Job Emotional Requirements in Job Attitudes and Behavior

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dc.contributor.authorKrishnakumar, Sukumarakurupen
dc.contributor.committeechairCobb, Anthony Terryen
dc.contributor.committeememberHauenstein, Neil M. A.en
dc.contributor.committeememberLang, James R.en
dc.contributor.committeememberRoberts, Richard D.en
dc.contributor.committeememberConnerley, Mary L.en
dc.contributor.departmentManagementen
dc.date.accessioned2014-03-14T20:12:28Zen
dc.date.adate2008-06-17en
dc.date.available2014-03-14T20:12:28Zen
dc.date.issued2008-04-18en
dc.date.rdate2008-06-17en
dc.date.sdate2008-05-22en
dc.description.abstractA recent focus on understanding emotions in organizations has resulted in increased attention to the role of Emotional Intelligence (EI). Emotional Intelligence (EI) is a type of intelligence that helps individuals to perceive, assimilate, understand, and manage emotions (Mayer & Salovey, 1997). The aim of this study is to understand the role of EI on individual attitudinal and performance outcomes. Specifically, this paper argues that EI may be an important determinant of employee job satisfaction, turnover intention, and performance. Further, these effects are expected to be most pronounced in job functions with higher emotional requirements. Data collected from 278 law enforcement and healthcare employees provide no support for these propositions. These findings, their implications, and potential future studies are discussed.en
dc.description.degreePh. D.en
dc.identifier.otheretd-05222008-094940en
dc.identifier.sourceurlhttp://scholar.lib.vt.edu/theses/available/etd-05222008-094940/en
dc.identifier.urihttp://hdl.handle.net/10919/27849en
dc.publisherVirginia Techen
dc.relation.haspartKumar_Dissertation_June17th.pdfen
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subjectHealthcareen
dc.subjectLaw Enforcementen
dc.subjectEmotional Intelligenceen
dc.subjectJob performanceen
dc.titleThe Role of Emotional Intelligence and Job Emotional Requirements in Job Attitudes and Behavioren
dc.typeDissertationen
thesis.degree.disciplineManagementen
thesis.degree.grantorVirginia Polytechnic Institute and State Universityen
thesis.degree.leveldoctoralen
thesis.degree.namePh. D.en

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