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Hotel revenue management and the Internet: The effect of price presentation strategies on customers’ willingness to book [Summary]

TR Number

Date

2009-06

Journal Title

Journal ISSN

Volume Title

Publisher

Virginia Tech

Abstract

A decision that is intrinsic to the application of hotel best available rate (BAR) pricing is how to present the BARs for individual nights within a multiple-night stay to prospective hotel guests. The study discusses two alternative price presentation strategies, a blended and a nonblended rate approach, and examine their effect on customers’ willingness to pay in the context of Internet-based reservation requests.

Description

Keywords

Hotels, Revenue management, Internet, Best available rate pricing, Price presentation, Willingness to book

Citation