The effects of training in feedback on managers' attributional bias and perceived effectiveness of their work groups

Simple item page
dc.contributor.authorLawrence, Harriet Veeen
dc.contributor.committeechairWiswell, Albert K.en
dc.contributor.committeememberBelli, Gabriellaen
dc.contributor.committeememberFrench, John Lawerenceen
dc.contributor.committeememberReece, Barry L.en
dc.contributor.committeememberStubblefield, Harolden
dc.contributor.departmentAdult and Continuing Educationen
dc.date.accessioned2014-03-14T21:19:35Zen
dc.date.adate2007-10-03en
dc.date.available2014-03-14T21:19:35Zen
dc.date.issued1992-08-05en
dc.date.rdate2007-10-03en
dc.date.sdate2007-10-03en
dc.description.abstractProblematic situations involving managers and employees can be dysfunctional in the work setting. Resolution of these problems often requires giving feedback that is specific, empathic, and in a spirit of inquiry. This research tested the effects of a learning intervention designed to intercept attributional bias and untested inference through training in feedback. An experimental field study was conducted in a large municipal government to address manager-subordinate feedback. Pre and post test measures were used to answer three research questions: What are the effects of training in feedback on managers' (1) perceived effectiveness of their work groups, (2) attributional bias of their Least Effective Subordinate, and (3) use of feedback skills with employees.en
dc.description.degreeEd. D.en
dc.format.extentix, 229 leavesen
dc.format.mediumBTDen
dc.format.mimetypeapplication/pdfen
dc.identifier.otheretd-10032007-171530en
dc.identifier.sourceurlhttp://scholar.lib.vt.edu/theses/available/etd-10032007-171530/en
dc.identifier.urihttp://hdl.handle.net/10919/39549en
dc.language.isoenen
dc.publisherVirginia Techen
dc.relation.haspartLD5655.V856_1992.L397.pdfen
dc.relation.isformatofOCLC# 28205582en
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subject.lccLD5655.V856 1992.L397en
dc.subject.lcshAttribution (Social psychology)en
dc.subject.lcshFeedback (Psychology)en
dc.subject.lcshSupervisors -- Training ofen
dc.subject.lcshTeams in the workplaceen
dc.titleThe effects of training in feedback on managers' attributional bias and perceived effectiveness of their work groupsen
dc.typeDissertationen
dc.type.dcmitypeTexten
thesis.degree.disciplineAdult and Continuing Educationen
thesis.degree.grantorVirginia Polytechnic Institute and State Universityen
thesis.degree.leveldoctoralen
thesis.degree.nameDoctor of Educationen

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
LD5655.V856_1992.L397.pdf
Size:
10.72 MB
Format:
Adobe Portable Document Format
Description:
Download

Collections

Doctoral Dissertations