Beyond job satisfaction: a multidimensional investigation of the relationship between organizational commitment and organizational citizenship behaviors

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dc.contributor.authorBolon, Douglas Sinclairen
dc.contributor.committeechairBonham, Thirwall W.en
dc.contributor.committeememberCobb, Anthony Terryen
dc.contributor.committeememberLitschert, Robert J.en
dc.contributor.committeememberMarkham, Steven E.en
dc.contributor.committeememberHauenstein, Neil M. A.en
dc.contributor.departmentManagementen
dc.date.accessioned2014-03-14T21:20:38Zen
dc.date.adate2005-10-07en
dc.date.available2014-03-14T21:20:38Zen
dc.date.issued1993-04-22en
dc.date.rdate2005-10-07en
dc.date.sdate2005-10-07en
dc.description.abstractThis study examined the relationships between three organizational commitment components, as well as job satisfaction (including specific facet measures), and two separate forms of organizational citizenship behavior. Factor analyses provided support for a three dimensional model of organizational commitment (affective, continuance, and normative commitment components). Factor analyses also provided support for OCBI (citizenship behaviors directed toward other individuals) as a specific type of citizenship behavior, while OCBO (citizenship behaviors which benefit the general organization) did not obtain such support. Raw score correlations indicated varying degrees of support for the hypotheses. IHypothesis 1 was supported in that job satisfaction was significantly and positively related to co-worker rated and supervisor rated OCBI. In terms of facet measures, satisfaction with work, supervision, and coworkers were also significantly and positively related to co-worker and supervisor rated OCBI. Satisfaction with pay was significantly and positively related to supervisor rated OCBI only. Satisfaction with promotional opportunities was not significantly related to either measure of OCBI. Contrary to the part of Hypothesis 2 which predicted no relationship between affective commitment and OCBI, a significant and positive relationship was found for co-worker and supervisor rated OCBI Contrary to the part of Hypothesis 3 which predicted a significant and negative relationship between continuance commitment and OCBI, no significant relationship was obtained for either measure ofOCBI. Normative commitment was significantly and positively related to co-worker rated OCBI only.en
dc.description.degreePh. D.en
dc.format.extentx, 138 leavesen
dc.format.mediumBTDen
dc.format.mimetypeapplication/pdfen
dc.identifier.otheretd-10072005-094857en
dc.identifier.sourceurlhttp://scholar.lib.vt.edu/theses/available/etd-10072005-094857/en
dc.identifier.urihttp://hdl.handle.net/10919/39688en
dc.language.isoenen
dc.publisherVirginia Techen
dc.relation.haspartLD5655.V856_1993.B656.pdfen
dc.relation.isformatofOCLC# 28617664en
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subject.lccLD5655.V856 1993.B656en
dc.subject.lcshCommitment (Psychology)en
dc.subject.lcshJob satisfactionen
dc.subject.lcshOrganizational behavioren
dc.titleBeyond job satisfaction: a multidimensional investigation of the relationship between organizational commitment and organizational citizenship behaviorsen
dc.typeDissertationen
dc.type.dcmitypeTexten
thesis.degree.disciplineManagementen
thesis.degree.grantorVirginia Polytechnic Institute and State Universityen
thesis.degree.leveldoctoralen
thesis.degree.namePh. D.en

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