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Intelligent Agents in Everyday Settings: Leveraging a Multi-Methods Approach

dc.contributor.authorJagannath, Krithikaen
dc.contributor.authorRho, Ha Rimen
dc.date.accessioned2022-02-28T18:27:04Zen
dc.date.available2022-02-28T18:27:04Zen
dc.date.issued2018-04-21en
dc.date.updated2022-02-28T18:27:02Zen
dc.description.abstractConversational Agents (CAs) or Intelligent Personal Assistants (IPAs) (e.g., Apple’s Siri, Microsoft’s Cortana; Amazon’s Alexa and Google’s Google Assistant) are voice-based interfaces designed for tasks in everyday life including: retrieval of information (e.g., weather, traffic, news), streaming of music, online shopping, controlling of home appliances, and voicecalls within the home and automobiles. Continuous enhancements of their natural language processing abilities, seamless set up of miniaturized hardware, and large-scale cloud-based infrastructures render CAs as unobtrusive, artificially intelligent voice sensors. With CAs rapidly making their way into the home market, the social implications remain unclear. Some product companies have released open-source software platforms that allow third-party developers and the general public to contribute software towards the growth of CAs. However, research around userinteraction with CAs in social settings is still at a nascent stage. In this workshop paper, we unpack the methods used in our ongoing work on people’s social interactions with CAs in order to generate discussion around how the research community can leverage various methodologies using both qualitative and quantitative techniques.en
dc.description.notesYes, abstract only (Peer reviewed?)en
dc.description.versionAccepted versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.orcidRho, Ha Rim [0000-0002-0961-4397]en
dc.identifier.urihttp://hdl.handle.net/10919/108944en
dc.language.isoenen
dc.relation.urihttps://voiceux.files.wordpress.com/2018/03/jagannath.pdfen
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.titleIntelligent Agents in Everyday Settings: Leveraging a Multi-Methods Approachen
dc.title.serialACM CHI Conference on Human Factors in Computing Systemsen
dc.typeConference proceedingen
dc.type.dcmitypeTexten
pubs.finish-date2018-04-26en
pubs.organisational-group/Virginia Techen
pubs.organisational-group/Virginia Tech/Engineeringen
pubs.organisational-group/Virginia Tech/Engineering/Computer Scienceen
pubs.organisational-group/Virginia Tech/All T&R Facultyen
pubs.organisational-group/Virginia Tech/Engineering/COE T&R Facultyen
pubs.start-date2018-04-21en

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