Why Hotel Quality Should Be Right Next to Price as a KPI in 2022
| dc.contributor.author | De Kock, Lize | en |
| dc.date.accessioned | 2021-11-03T18:52:13Z | en |
| dc.date.available | 2021-11-03T18:52:13Z | en |
| dc.date.issued | 2021-10-26 | en |
| dc.description.abstract | TrustYou, a guest feedback platform, found that Hotel reputation suggests customers are willing to pay more when the decision comes between a slightly better reputation and a slightly lower price. De Kock is suggesting that because reputation is an important factor in this process - it is a factor that hotel should consider when assessing a hotel's performance. | en |
| dc.format.mimetype | application/pdf | en |
| dc.identifier.uri | http://hdl.handle.net/10919/106507 | en |
| dc.language.iso | en_US | en |
| dc.publisher | Hotel News Resource | en |
| dc.rights | In Copyright (InC) | en |
| dc.rights.uri | http://rightsstatements.org/vocab/InC/1.0/ | en |
| dc.subject | Guest Feedback | en |
| dc.subject | Key Performance Indicators (KPI) | en |
| dc.subject | TrustYou | en |
| dc.subject | Hotel Pricing | en |
| dc.title | Why Hotel Quality Should Be Right Next to Price as a KPI in 2022 | en |
| dc.type | Article | en |
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