A Measured Response: Hotel industry hires for diversity but fails with inclusion

Key Human Resource professionals across the hotel and hospitality industry met via a podcast to discuss diversity and inclusion within the hospitality industry. These professionals noted that although, many hotels have done a fantastic job with diversity, the mark falls short on inclusion. The group of industry professionals understands that hotel brands need to do a much better job of including diverse employees across all sectors of their business. It is no longer "good enough" for hotels to have the data to back up diversity. Inclusion must be at the forefront of every major brands minds as they rebuild from the economic crisis that COVID-19 has reaped on the industry.