A Process Approach to Product Repair from the Perspective of the Individual

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dc.contributor.authorSvensson-Hoglund, Sahraen
dc.contributor.authorRussell, Jennifer D.en
dc.contributor.authorRichter, Jessika Luthen
dc.date.accessioned2022-12-22T18:15:30Zen
dc.date.available2022-12-22T18:15:30Zen
dc.date.issued2022-11-28en
dc.date.updated2022-12-22T16:58:06Zen
dc.description.abstractProduct repair plays an important role in the realisation of a circular economy (CE) and sustainable consumption, yet little is known about what repair entails for individual product owners or users, particularly in a realised CE. This paper proposes a comprehensive approach by conceptualising repair as a multi-stage, cyclical process, shaped by previous experiences and, in turn, impacting future repairs. Moreover, we acknowledge and consider that the repair experience is determined by both internal (to the individual) and external (environmental) factors, which overlap in the individual’s interpretation of the process, primarily as perceived cost vs. benefits. Using a literature review, the role of the individual and key factors influencing the repair experience are discerned and organised according to their relevance within the process. This comprehensive perspective of the repair experience of individuals generated a wide range of insights, including the existence of general vs. specific factors and the prevalence of themes in the repair process. Implications for the upscaling of repair and future research are suggested.en
dc.description.versionPublished versionen
dc.format.extentPages 1-33en
dc.format.mimetypeapplication/pdfen
dc.identifier.doihttps://doi.org/10.1007/s43615-022-00226-1en
dc.identifier.eissn2730-5988en
dc.identifier.issn2730-597Xen
dc.identifier.orcidRussell, Jennifer [0000-0001-8881-1147]en
dc.identifier.urihttp://hdl.handle.net/10919/112990en
dc.language.isoenen
dc.publisherSpringeren
dc.rightsCreative Commons Attribution 4.0 Internationalen
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/en
dc.subjectRepairen
dc.subjectCircular economyen
dc.subjectSustainable consumptionen
dc.subjectConsumer behavioren
dc.subjectDurabilityen
dc.titleA Process Approach to Product Repair from the Perspective of the Individualen
dc.title.serialCircular Economy and Sustainabilityen
dc.typeArticle - Refereeden
dc.type.dcmitypeTexten
pubs.organisational-group/Virginia Techen
pubs.organisational-group/Virginia Tech/Natural Resources & Environmenten
pubs.organisational-group/Virginia Tech/Natural Resources & Environment/Sustainable Biomaterialsen
pubs.organisational-group/Virginia Tech/All T&R Facultyen
pubs.organisational-group/Virginia Tech/Natural Resources & Environment/CNRE T&R Facultyen

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