Mission impossible? Routinizing the anticipation of emergent collaboration in disaster management networks: A study of emergence in the COVID-19 pandemic

When disasters occur, new or informal groups often emerge to assist with the response or have resources that can aid professional disaster managers involved in the crisis. Historically, incorporating these groups into the formal disaster response system under conditions of urgency and uncertainty has been difficult. This mixed-methods, three-article dissertation explores two cases of interorganizational collaboration in which public administrators working to manage the COVID-19 pandemic facilitated and integrated emergent actor participation in the response. The findings of the study point to the potential for disaster managers to routinize the anticipation of emergence by considering those organizations that may be best positioned to facilitate different emergent actors, ways of engaging them before crises occur, and mechanisms that might break down barriers to formal/informal responder collaboration during an acute response. The results of this study have implications for public administration, interorganizational collaboration, and disaster management.