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“If We Don’t Listen to Them, We Make Them Lose More than Money”: Exploring Reasons for Underreporting and the Needs of Older Scam Victims

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dc.contributor.authorParti, Katalinen
dc.contributor.authorTahir, Faikaen
dc.date.accessioned2023-04-28T18:00:57Zen
dc.date.available2023-04-28T18:00:57Zen
dc.date.issued2023-04-28en
dc.date.updated2023-04-28T15:39:52Zen
dc.description.abstractHighly manipulative online and telephone scams committed by strangers target everyone, but older individuals are especially susceptible to being victimized. This study aimed to (1) identify why older individuals decide not to report scams and, in parallel, (2) explore the needs of victims. Thirty-five interviews were conducted with Virginia residents who were 60 years or older in 2021. The interpretive phenomenological analysis of the semi-structured interviews revealed that victims are reluctant to report crimes or ask for help from their family or community because much-needed emotional, educational, and technical help is often inaccessible or inadequate. In particular, we found that family responses tend to intrude on privacy, community responses are not meaningful or are non-existent, police responses are inadequate, and prevention programs are inaccessible and not specified to meet the needs of older age groups. We recommend developing age-appropriate prevention and education programs, by applying the intergenerational group approach, and actively listening to victims’ concerns before deciding what means of help should be applied. Research implications and recommendations are presented.en
dc.description.versionAccepted versionen
dc.format.extent18 pagesen
dc.format.mimetypeapplication/pdfen
dc.identifier.doihttps://doi.org/10.3390/socsci12050264en
dc.identifier.issue5en
dc.identifier.orcidParti, Katalin [0000-0002-8484-3237]en
dc.identifier.urihttp://hdl.handle.net/10919/114853en
dc.identifier.volume12en
dc.language.isoenen
dc.publisherMDPIen
dc.relation.urihttps://www.mdpi.com/2076-0760/12/5/264en
dc.rightsCreative Commons Attribution 4.0 Internationalen
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/en
dc.subjectcybercrimeen
dc.subjectvictimizationen
dc.subjectscamen
dc.subjectfrauden
dc.subjectolder communityen
dc.title“If We Don’t Listen to Them, We Make Them Lose More than Money”: Exploring Reasons for Underreporting and the Needs of Older Scam Victimsen
dc.title.serialSocial Sciencesen
dc.typeArticle - Refereeden
dc.type.dcmitypeTexten
dc.type.otherArticleen
dcterms.dateAccepted2023-03-16en
pubs.organisational-group/Virginia Techen
pubs.organisational-group/Virginia Tech/All T&R Facultyen
pubs.organisational-group/Virginia Tech/Liberal Arts and Human Sciencesen
pubs.organisational-group/Virginia Tech/Liberal Arts and Human Sciences/Sociologyen
pubs.organisational-group/Virginia Tech/Liberal Arts and Human Sciences/CLAHS T&R Facultyen

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