Impact of Technology on the Future of Course Development, Design, and Delivery: Leveraging Generative Artificial Intelligence for Greater Accessibility and Inclusion

Abstract

In this chapter, we argue that generative AI (GenAI) tools can make higher education more accessible and inclusive by transforming course development, design, delivery, and student evaluation. To this end, we identify various GenAI tools and their advantages for educational settings. This chapter further highlights advantages of GenAI in education generally, and particularly, for international students, non-English language users, learners with physical or mental disabilities, slow learners, and elderly learners. We then consider various disadvantages, challenges, and concerns related to AI adoption in education. The chapter stresses that in order for GenAI to be beneficial and make a meaningful contribution to curriculum development and delivery, these concerns need to be addressed. To conclude, we identify several policy implications and offer future directions for scholars, policymakers, and institutional leadership.