Unrealistic Expectations: A Qualitative Study Exploring the Lived Experiences of Former Campus-Based Fraternity/Sorority Advisors

dc.contributor.authorErwin, Abbey Roween
dc.contributor.committeechairRobbins, Claire Kathleenen
dc.contributor.committeememberCatalano, D. Chase Jamesen
dc.contributor.committeememberLane, Tonisha B.en
dc.contributor.committeememberKniola, David Johnen
dc.contributor.departmentHigher Educationen
dc.date.accessioned2024-06-12T08:00:25Zen
dc.date.available2024-06-12T08:00:25Zen
dc.date.issued2024-06-11en
dc.description.abstractThe Great Resignation has brought a renewed national focus on job quit rates throughout the United States (Gittleman, 2022; Serenko, 2023). Researchers have explored why non-faculty higher education professionals leave the field of student affairs, but few recent studies have considered departure among functional area-specific professionals, with the exception of residence life and housing. Further, while there are studies on burnout, the field lacks research about how the day-to-day reality of fraternity/sorority advising (FSL work) impacts the quitting behaviors of fraternity/sorority advising professionals (FSAs). This general qualitative study was rooted in the sensitizing concepts (Charmaz, 2003) of the weight of the work of FSAs, the complexity of the fraternity and sorority advising job, and the burn-through that exists in fraternity/sorority advising. Participants included nine former campus-based FSAs who left the field from January 2018-December 2023. Data were collected through participant interest forms and semi-structured Zoom interviews to answer the following research questions: 1. How do former campus-based fraternity/sorority advisors describe their former FSA positions and work experiences? 2. What aspects of the fraternity/sorority advising position led to former campus-based FSAs' decisions to quit their campus-based role? Thematic analysis and inductive coding methods were used to analyze the data. Findings included four major themes related to the experiences of former FSAs: unrealistic expectations, challenges that are specific to working in fraternity and sorority life, the impact of the campus environment, and lasting personal effects of the FSA experience. This study offers implications and recommendations for policy and practice, specifically around the areas of training and onboarding, employee well-being, and the resources that are necessary to support the work of FSAs. Further research should explore how various stakeholders define the value of fraternities and sororities and the prevalence and lasting impact of the student affairs practice of burning through and exhausting student affairs professionals for the sake of the college or university.  en
dc.description.abstractgeneralThe Great Resignation has brought a renewed national focus on job quit rates throughout the United States (Gittleman, 2022; Serenko, 2023). In higher education, there is research on why non-faculty higher education professionals leave the field of student affairs, but few studies have focused on functional area-specific student affairs professionals, except in residence life and housing. Further, while there are studies on burnout in student affairs, there is limited research on the day-to-day reality of fraternity/sorority advising work (FSL work) and how this reality impacts the quitting behaviors of fraternity/sorority advising professionals (FSAs). The purpose of this study was to explore how the complex nature of FSL work influenced the quitting behaviors of formerly campus-based fraternity/sorority professionals. Nine participants participated in a Zoom interview where they each shared details about their experiences as former FSAs, their ultimate decisions to leave campus-based work, and how their experiences and decisions to quit impacted their lives. Findings from this study include four major themes related to the experiences of former FSAs: unrealistic expectations, challenges that are specific to working in fraternity and sorority life, the impact of the campus environment, and lasting personal effects of the FSA experience. This study offers implications and recommendations for policy, practice and further research that apply not only to fraternity and sorority advising, but also more broadly to student affairs.en
dc.description.degreeDoctor of Philosophyen
dc.format.mediumETDen
dc.identifier.othervt_gsexam:40419en
dc.identifier.urihttps://hdl.handle.net/10919/119393en
dc.language.isoenen
dc.publisherVirginia Techen
dc.rightsCreative Commons Attribution 4.0 Internationalen
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/en
dc.subjectfraternity and sorority advisingen
dc.subjectstudent affairsen
dc.subjectemployee attritionen
dc.titleUnrealistic Expectations: A Qualitative Study Exploring the Lived Experiences of Former Campus-Based Fraternity/Sorority Advisorsen
dc.typeDissertationen
thesis.degree.disciplineHigher Educationen
thesis.degree.grantorVirginia Polytechnic Institute and State Universityen
thesis.degree.leveldoctoralen
thesis.degree.nameDoctor of Philosophyen

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