The wisdom of the scammed: redefining older fraud victim support by utilizing the ecological systems framework

Abstract

Cyber victimization targeting vulnerable populations, particularly older adults, has become increasingly prevalent in the digital age. Grounded in the Bioecological Systems Framework (Bronfenbrenner in The ecology of human development: Experiments by nature and design, Harvard University Press, Cambridge, 1979), this research explores the factors contributing to victimization, including the ease of exploitation, the situational factors setting up victims for scams, their vulnerabilities, the dynamics within their environments, and the challenges victims face in recognizing scams. Using semi-structured interviews, we asked scam victims (n = 19) aged 60 years and above about their personal and structural circumstances as well as their individual assessment of the impact of their being victimized. Despite high levels of education and computer literacy among our sample, their victimization occurred far too frequently, which prompts a call for the revision of existing approaches toward helping older adults overcome scam victimization.