Browsing by Author "Klauda, Chris"
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- How COVID-19 has changed travelers prioritiesKlauda, Chris; Lawson, Lauren (Hotel News Now, 2020-11-20)The overarching theme of the 2020 bookings scene continues to be dominated by short-term rentals and small-urban hotels. Larger hotels RevPar numbers continue to be worse off and are seen as more of a threat of coming into contact with COVID-19.
- How COVID-19 has changed travelers’ prioritiesKlauda, Chris; Lawson, Rhona (Hotel News Now, 2020-11-20)According to the STR's Tourism Consumer Insights, travelers prefer smaller hotels and short-term rentals for their accommodation when they travel during the pandemic. Also, Tourists' priorities have switched to cleanliness and safety when they look for accommodation. However, still, Location and Price are the most crucial factors when they made a reservation for their travel though guests are adherent to social distancing, cleanliness, and flexible cancellation during the pandemic.
- How the Pandemic Has Shifted Hotel Guest ExpectationsKlauda, Chris (CoStar, 2021-05-19)CoStar's recent industry survey revealed that guests are currently most concerned with hotel cancelation policies, location, and price when booking a room night. There was a polarized consensus surrounding grab-and-go breakfast as most respondents either supported or rejected the notion of continuing this concession. Additionally, minimal housekeeping was expected, but as the pandemic begins to get under control within the United States, experts are unsure if this will continue.
- Meeting Planning Insights: Takeaways from STR’s Destination MAPKlauda, Chris (Lodging Magazine, 2018-02-15)A comprehensive study of more than 800 meeting planners in North America, the Destination Meeting Assessment Program (Destination MAP) provides a detailed description of planners’ preferences and their perceptions of 40 North American markets across more than 60 considerations. The study is currently in its 17th publication, which allows trend analysis of the issues most important to meeting planners in site selection, including whether meeting planners identify certain destinations as having “high hotels costs.”