Airbnb will be adding a new policy to their contracts starting January 20, 2021. The "Extenuating Circumstances Policy" will not cover personal issues that prohibit guests from their reservation.
Airlines have begun combating the affects of COVID-19 by ramping up their digitalization efforts. Consumers should look to see an increase in bundles, self-service, and personalization through their entire airline experience. Industry experts are hopeful these efforts will continue to encourage leisure travel while the country waits for business travel to come back to pre COVID-19 numbers.