Strengthening Professional Communication Through Intelligent Disobedience

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2021-06-22
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Association for Communication Excellence
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Have there been times when you felt you went along with a program or request from an administrator or supervisor that defied common sense or your personal values? Or maybe you have seen others react in a similar manner and wondered why they didn’t speak up? Examples can be seen from politicians to religious groups, law enforcement officers to educators, federal agencies to sports organizations, and health care to food production. No segment of society is immune, and communication professionals have the added challenge of framing crisis communication that may be related. So what can you do to change this? The frameworks of Courageous Followership and Intelligent Disobedience provide guidance on how communication professionals can respond. Courageous Followership offers followers a new model that provides dynamic support for leaders but does not hesitate to constructively speak truth to power. Similarly, the concept of Intelligent Disobedience provides guidance for conscious decision making when faced with an order that may be inappropriate. At the conclusion of the session, participants will be able to (1) Identify the five behaviors of a courageous follower, (2) Outline the formula appropriate for intelligent disobedience, and (3) Recognize resources for guiding others toward intelligent disobedience.

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