Implications for Resident Adviser Training Programs: Using the Critical Incident Technique to Evaluate the RA Experience
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Data for this study came from an examination of incident reports (IRs). RAs generate IRs in response to different kinds of issues faced working with resident college students. Three regional institutions agreed to participate in this study and helped to diversify the data collected. This study addresses the following questions:
- What are the critical incidents RAs experience most often on the job?
- Is there a difference between the critical incident types reported in residence halls by institutional type?
- Is there a difference between the critical incident types reported by hall types?
- Is there a difference between the critical incident types reported by gender?
- What implications do the findings have for future RA training?
- Crisis situations
- Policy enforcement
- Facilities management
- Administr/ative procedures
After analyzing the data using the statistical research methods described above, it was possible to make recommendations for future RA training. This study examines the impact of institutional environment, department philosophy, and personal bias on the training of RAs. The results suggest that each of these factors influences the success of RAs, and defines the environments in which resident students live.
- Masters Theses