Assessing Geographic Information Systems (GIS) Use in Marketing Applications: A Case of Study in the Wood Products Industry

Abstract

Geographical Information Systems (GIS) is a worldwide growing technology, however it is not yet completely accepted. Of all of the business processes in an organization, marketing is perhaps one of the natural fitting-processes to apply GIS. Even though there is recent research regarding applications of GIS in the wood products industry, those applications are mostly related to biomass mapping and logistics issues. Little research has been conducted on the utilization of GIS as part of the marketing strategic plan in this industry. Thus, the main goal of this project is to understand GIS uses on marketing application in the wood products industry, specifically in the marketing mix strategic plan.

The approach of this project consisted of the collection and analysis of data from secondary wood products industries in the state of Virginia. In addition, a case of study on current users of GIS applications was conducted. Once the data from the survey and the case study were collected, validated, and analyzed; applications and guidelines for the use of GIS in marketing activities were developed. The first application was the creation of a relational database to organize the information and to create an industry directory for secondary wood products industries. Secondly, clustering techniques were used to test if wood products companies cluster around certain geographical regions. Confirmation of the clustering led to the construction of an online map. Finally, guidelines were developed to describe how to use GIS in the marketing process of wood products firms.

By increasing the knowledge and developing guidelines on GIS uses on marketing mix applications this study will help the wood products industry, other practitioners and the academic community, by providing insight of the industry, possible uses to simplify the strategic process and gain understanding of the environment among other.