Human Factors Considerations for Teaming between Construction Workers and Voice-based Intelligent Virtual Agent (VIVA)

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dc.contributor.authorRahimi Movassagh, Maryamen
dc.contributor.authorRoofigari-Esfahan, Nazilaen
dc.contributor.authorLee, Sang Wonen
dc.contributor.authorEvia, Carlosen
dc.contributor.authorHicks, Daviden
dc.contributor.authorJeon, Myounghoonen
dc.date.accessioned2025-01-10T14:19:00Zen
dc.date.available2025-01-10T14:19:00Zen
dc.date.issued2021-09en
dc.date.issued2021-11-12en
dc.description.abstract<jats:p> Construction sites experience low productivity due to particular characteristics such as unique designs in each project, sporadic arrival of projects, and complexity of the process. Another contributing factor to low productivity is poor communication among workers, supervisors, and a site’s centralized knowledge hub. Research shows that introducing advanced artificial intelligence (AI) technology in construction can tackle these problems. In this paper, we analyzed human factors considerations–user, task, environment, and technology and identified their characteristics and challenges to design an interactive AI system to facilitate communication between workers and other stakeholders. Based on the analysis, we propose a voice-based intelligent virtual agent (VIVA) as a multi-purpose AI system on construction sites with a further research agenda. We hope that this effort can guide the design of construction-specific AI systems and that this worker-AI teaming can improve overall work processes, enhance productivity, and promote safety in construction. </jats:p>en
dc.description.notesYes, full paper (Peer reviewed?)en
dc.description.versionPublished versionen
dc.format.extentPages 72-76en
dc.format.mimetypeapplication/pdfen
dc.identifier.doihttps://doi.org/10.1177/1071181321651139en
dc.identifier.eissn1071-1813en
dc.identifier.issn2169-5067en
dc.identifier.issue1en
dc.identifier.orcidJeon, Myounghoon [0000-0003-2908-671X]en
dc.identifier.orcidEvia Puerto, Carlos [0000-0001-7981-9796]en
dc.identifier.orcidRoofigari-Esfahan, Nazila [0000-0003-0466-0893]en
dc.identifier.orcidHicks, David [0000-0003-2660-6505]en
dc.identifier.orcidLee, Sang Won [0000-0002-1026-315X]en
dc.identifier.urihttps://hdl.handle.net/10919/124104en
dc.identifier.volume65en
dc.language.isoenen
dc.publisherSAGE Publicationsen
dc.relation.urihttps://doi.org/10.1177/1071181321651139en
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.titleHuman Factors Considerations for Teaming between Construction Workers and Voice-based Intelligent Virtual Agent (VIVA)en
dc.title.serialProceedings of the Human Factors and Ergonomics Society Annual Meetingen
dc.typeConference proceedingen
dc.type.dcmitypeTexten
dc.type.otherConference Proceedingen
pubs.finish-date2021-10-07en
pubs.organisational-groupVirginia Techen
pubs.organisational-groupVirginia Tech/Engineeringen
pubs.organisational-groupVirginia Tech/Engineering/Computer Scienceen
pubs.organisational-groupVirginia Tech/Engineering/Industrial and Systems Engineeringen
pubs.organisational-groupVirginia Tech/Faculty of Health Sciencesen
pubs.organisational-groupVirginia Tech/All T&R Facultyen
pubs.organisational-groupVirginia Tech/Engineering/COE T&R Facultyen
pubs.organisational-groupVirginia Tech/Liberal Arts and Human Sciencesen
pubs.organisational-groupVirginia Tech/Liberal Arts and Human Sciences/School of Educationen
pubs.organisational-groupVirginia Tech/Liberal Arts and Human Sciences/CLAHS T&R Facultyen
pubs.organisational-groupVirginia Tech/Engineering/Myers-Lawson School of Constructionen
pubs.start-date2021-10-04en

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