The impact of E-commerce capabilities on online retailer performance: Examining the role of timing of adoption

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dc.contributor.authorFuller, Robert M.en
dc.contributor.authorHarding, Michelle K.en
dc.contributor.authorLuna, LeAnnen
dc.contributor.authorSummers, Jama D.en
dc.date.accessioned2022-01-11T22:31:16Zen
dc.date.available2022-01-11T22:31:16Zen
dc.date.issued2022-03-01en
dc.date.updated2022-01-11T22:31:06Zen
dc.description.abstractThis study examines how the timing of the adoption of e-commerce capabilities affects the performance of online retailers. By applying a resource-based view and innovation diffusion theory, we examine capability adoption by the top 500 US online retailers over seven years period. We present how e-commerce capabilities differentially contribute to performance outcomes. Capabilities vary in the durability of benefit, with some providing earlier adopter benefits and others showing benefits later in their life cycles. We find that some capabilities reward later adopters, contrary to prior research. These results support that adoption timing is key to the understanding of the contribution of e-commerce capabilities to online retailer performance.en
dc.description.versionAccepted versionen
dc.format.extentPages 103584-103584en
dc.format.mimetypeapplication/pdfen
dc.identifier103584 (Article number)en
dc.identifier.doihttps://doi.org/10.1016/j.im.2021.103584en
dc.identifier.issn0378-7206en
dc.identifier.issue2en
dc.identifier.orcidHarding, Michelle [0000-0001-8376-0061]en
dc.identifier.urihttp://hdl.handle.net/10919/107549en
dc.identifier.volume59en
dc.language.isoenen
dc.publisherElsevieren
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subject0806 Information Systemsen
dc.subject1503 Business and Managementen
dc.subjectInformation Systemsen
dc.titleThe impact of E-commerce capabilities on online retailer performance: Examining the role of timing of adoptionen
dc.title.serialInformation and Managementen
dc.typeArticle - Refereeden
dc.type.dcmitypeTexten
dc.type.otherJournal Articleen
pubs.organisational-group/Virginia Techen
pubs.organisational-group/Virginia Tech/Pamplin College of Businessen
pubs.organisational-group/Virginia Tech/Pamplin College of Business/Accounting and Information Systemsen
pubs.organisational-group/Virginia Tech/All T&R Facultyen
pubs.organisational-group/Virginia Tech/Pamplin College of Business/PCOB T&R Facultyen

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