A Social-Cognitive Assessment of Organizational Citizenship Behavior

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dc.contributor.authorFife, Cynthia Michelleen
dc.contributor.committeechairGeller, E. Scotten
dc.contributor.committeememberFoti, Roseanne J.en
dc.contributor.committeememberDeater-Deckard, Kirbyen
dc.contributor.committeememberHarrison, Patti Kellyen
dc.contributor.departmentPsychologyen
dc.date.accessioned2014-03-14T20:50:11Zen
dc.date.adate2009-01-16en
dc.date.available2014-03-14T20:50:11Zen
dc.date.issued2008-12-15en
dc.date.rdate2009-01-16en
dc.date.sdate2008-12-17en
dc.description.abstractOrganizational citizenship behavior (OCB) is essential to the smooth functioning of organizations. A vast amount of research examining OCB has established the benefits of such behavior to businesses. In addition, individual- and organizational-level antecedents of citizenship behavior have been widely studied and well established. However, a sound assessment of OCB, which acknowledges the true social cognitive nature of the phenomenon, is yet to be developed. The purpose of this study is two-fold: First, this study seeks to develop a reliable, accurate measure of OCB. Second, this study utilizes the newly developed measure to determine how personal characteristics and situational influences interact to produce helping behavior. More specifically, this study explores how equity sensitivity, locus of control, self-esteem, and affectivity determine whether an employee engages in helping behavior. Further, the current study examines whether situation cue strength moderates the relationship between the aforementioned personality characteristics and an employee's decision to engage in helping behavior.en
dc.description.degreeMaster of Scienceen
dc.identifier.otheretd-12172008-173123en
dc.identifier.sourceurlhttp://scholar.lib.vt.edu/theses/available/etd-12172008-173123/en
dc.identifier.urihttp://hdl.handle.net/10919/36242en
dc.publisherVirginia Techen
dc.relation.haspartCynthiaFifeThesis.pdfen
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subjectassessmenten
dc.subjectequity sensitivityen
dc.subjectsocial-cognitive theoryen
dc.subjectOCBen
dc.titleA Social-Cognitive Assessment of Organizational Citizenship Behavioren
dc.typeThesisen
thesis.degree.disciplinePsychologyen
thesis.degree.grantorVirginia Polytechnic Institute and State Universityen
thesis.degree.levelmastersen
thesis.degree.nameMaster of Scienceen

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