Organizational Innovation in Times of Crises: The Case of Extension and Advisory Services

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dc.contributor.authorDavis, Kristinen
dc.contributor.authorSnider, Annaen
dc.contributor.authorArchibald, Thomas G.en
dc.contributor.authorGrove, Benjaminen
dc.contributor.authorBabu, Sureshen
dc.date.accessioned2021-12-29T02:38:02Zen
dc.date.available2021-12-29T02:38:02Zen
dc.date.updated2021-12-29T02:38:01Zen
dc.description.abstractSince it formally began, extension institutions have been innovating in response to the changing environment. Past crises have induced organizational innovation in limited ways. The COVID- 19 crisis appears to have brought about more radical change in extension organizations. In this manuscript, we apply organizational change theory—including insights from recent research on adaptive management in international development—to examine how extension organizations innovated during the COVID-19 crisis. We explore how extension organizations modified inputs such as human capital, technology, and equipment; outputs such as services; and organizational components, such as social structures, participants, and goals. We review previous crises to learn how global extension adapted and then examine contemporary experiences of organizational change during COVID-19. This allows us to provide suggestions for future directions for implementers on how to strengthen extension services to respond in times of crisis and continue to support clientele in varying circumstances. We suggest that extension organizations embrace inclusive technology cautiously, provide staff with skills to adapt and problem solve, and ensure flexible structures that allow for collaboration.en
dc.description.versionPublished versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.orcidArchibald, Thomas [0000-0002-3567-9143]en
dc.identifier.urihttp://hdl.handle.net/10919/107276en
dc.language.isoenen
dc.rightsCreative Commons Attribution-NonCommercial 4.0 Internationalen
dc.rights.urihttp://creativecommons.org/licenses/by-nc/4.0/en
dc.titleOrganizational Innovation in Times of Crises: The Case of Extension and Advisory Servicesen
dc.title.serialJournal of International Agricultural and Extension Educationen
dc.typeArticle - Refereeden
dc.type.dcmitypeTexten
dc.type.otherArticleen
dcterms.dateAccepted2020-12-01en
pubs.organisational-group/Virginia Techen
pubs.organisational-group/Virginia Tech/Agriculture & Life Sciencesen
pubs.organisational-group/Virginia Tech/Agriculture & Life Sciences/Agricultural Leadership and Community Educationen
pubs.organisational-group/Virginia Tech/All T&R Facultyen
pubs.organisational-group/Virginia Tech/Agriculture & Life Sciences/CALS T&R Facultyen
pubs.organisational-group/Virginia Tech/Graduate studentsen
pubs.organisational-group/Virginia Tech/Graduate students/Doctoral studentsen
pubs.organisational-group/Virginia Tech/Agriculture & Life Sciences/CALS Globalen

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