The Rhetoric of Commoditized Vulnerabilities: Ethical Discourses in Cybersecurity

dc.contributor.authorHoskins, Brittany Noelen
dc.contributor.committeechairWarnick, Quinnen
dc.contributor.committeememberCarter-Tod, Sheila L.en
dc.contributor.committeememberEvia Puerto, Carlosen
dc.contributor.departmentEnglishen
dc.date.accessioned2015-06-17T08:00:13Zen
dc.date.available2015-06-17T08:00:13Zen
dc.date.issued2015-06-15en
dc.description.abstractThe field of cybersecurity is relatively uncharted by rhetoricians and sociologists but nevertheless laden with terminological assumptions, violent metaphors, and ethical conflicts. This study explores the discourse surrounding the morally contentious practice of hackers selling software vulnerabilities to third parties instead of disclosing them to the affected technology companies. Drawing on grounded theory, I utilize a combination of quantitative word-level analysis and qualitative coding to assess how notions of right and wrong on this topic are framed by three groups: 1) the hackers themselves, 2) technology companies, and 3) reporters. The results show that the most commonly constructed argument was based on a "greater good" ethic, in which rhetors argue for reducing risk to "us all" or to innocent computer users. Additionally, the technology companies and hackers assiduously build their ethos to increase their trustworthiness in the public mind. Ultimately, studying this unexplored area of "gray hat hacking" has important implications for policymakers creating new cybersecurity legislation, reporters attempting to accurately frame the debate, and information technology professionals whose livelihoods are affected by evolving social norms.en
dc.description.degreeMaster of Artsen
dc.format.mediumETDen
dc.identifier.othervt_gsexam:5419en
dc.identifier.urihttp://hdl.handle.net/10919/52943en
dc.publisherVirginia Techen
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subjectRhetoricen
dc.subjectCybersecurityen
dc.subjectHackingen
dc.subjectBusiness Ethicsen
dc.subjectGray Haten
dc.titleThe Rhetoric of Commoditized Vulnerabilities: Ethical Discourses in Cybersecurityen
dc.typeThesisen
thesis.degree.disciplineEnglishen
thesis.degree.grantorVirginia Polytechnic Institute and State Universityen
thesis.degree.levelmastersen
thesis.degree.nameMaster of Artsen

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