Usability Problem Diagnosis tool: Development and Evaluation

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dc.contributor.authorMahajan, Reenal R.en
dc.contributor.committeechairHartson, H. Rexen
dc.contributor.committeememberPérez-Quiñones, Manuel A.en
dc.contributor.committeememberNorth, Christopher L.en
dc.contributor.departmentComputer Scienceen
dc.date.accessioned2014-03-14T20:40:12Zen
dc.date.adate2003-07-15en
dc.date.available2014-03-14T20:40:12Zen
dc.date.issued2003-06-10en
dc.date.rdate2003-07-15en
dc.date.sdate2003-06-18en
dc.description.abstractUsability evaluation results in several usability problems and the non-UE developer is often not a part of the evaluation as it might deter the participant from reporting all the errors and also, conducting usability evaluation is a usability engineer's responsibility. Thus the evaluator needs to create unambiguous usability problem reports, which will help the developer fix the usability problems. This research involves the development and evaluation of the Usability Problem Diagnosis tool, which supports problem diagnosis through analysis and storage in a common database shared between the evaluation and the development team. This tool uses the User Action Framework as an underlying knowledge base to support problem diagnosis.en
dc.description.degreeMaster of Scienceen
dc.identifier.otheretd-06182003-112543en
dc.identifier.sourceurlhttp://scholar.lib.vt.edu/theses/available/etd-06182003-112543/en
dc.identifier.urihttp://hdl.handle.net/10919/33635en
dc.publisherVirginia Techen
dc.relation.haspartReenal_Mahajan_Thesis.pdfen
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subjectUAFen
dc.subjectUsability Problem Diagnosis toolen
dc.subjectdiagnosisen
dc.subjectusabilityen
dc.subjectusability evaluationen
dc.subjectUPDen
dc.titleUsability Problem Diagnosis tool: Development and Evaluationen
dc.typeThesisen
thesis.degree.disciplineComputer Scienceen
thesis.degree.grantorVirginia Polytechnic Institute and State Universityen
thesis.degree.levelmastersen
thesis.degree.nameMaster of Scienceen

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