Killing Me Softly: Organizational E-mail Monitoring Expectations' Impact on Employee and Significant Other Well-Being

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dc.contributor.authorBecker, William J.en
dc.contributor.authorBelkin, Liuba Y.en
dc.contributor.authorConroy, Samantha A.en
dc.contributor.authorTuskey, Sarahen
dc.date.accessioned2020-01-10T19:41:49Zen
dc.date.available2020-01-10T19:41:49Zen
dc.date.issued2019-12-12en
dc.date.updated2020-01-10T19:41:47Zen
dc.description.abstractThis paper tests the relationship between organizational expectations to monitor work-related electronic communication during nonwork hours and the health and relationship satisfaction of employees and their significant others. We integrate resource-based theories with research on interruptions to position organizational expectations for e-mail monitoring (OEEM) during nonwork time as a psychological stressor that elicits anxiety due to employee attention allocation conflict. E-mail–triggered anxiety, in turn, negatively affects the health and relationship quality of employees and their significant others. We conducted three studies to test our propositions. Using the experience sampling method with 108 working U.S. adults, Study 1 established within-employee effects of OEEM on anxiety, employee health, and relationship conflict. Study 2 used a sample of 138 dyads of full-time employees and their significant others to replicate detrimental health and relationship effects of OEEM through anxiety. It also showed crossover effects of OEEM on partner health and relationship satisfaction. Finally, Study 3 employed a two-wave data collection method with an online sample of 162 U.S. working adults to provide additional support for the OEEM construct as a distinct and reliable job stressor and replicated findings from Studies 1 and 2. Taken together, our research extends the literature on work-related electronic communication at the interface of work and nonwork boundaries, deepening our understanding of the impact of OEEM on employees and their families’ health and well-being.en
dc.description.versionPublished versionen
dc.format.extent29 page(s)en
dc.identifierARTN 0149206319890655 (Article number)en
dc.identifier.doihttps://doi.org/10.1177/0149206319890655en
dc.identifier.eissn1557-1211en
dc.identifier.issn0149-2063en
dc.identifier.orcidBecker, William [0000-0002-4648-4122]en
dc.identifier.urihttp://hdl.handle.net/10919/96394en
dc.languageEnglishen
dc.publisherSAGEen
dc.relation.urihttp://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000502424400001&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=930d57c9ac61a043676db62af60056c1en
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subjectSocial Sciencesen
dc.subjectBusinessen
dc.subjectPsychology, Applieden
dc.subjectManagementen
dc.subjectBusiness & Economicsen
dc.subjectPsychologyen
dc.subjectelectronic communicationen
dc.subjectjob demands-resources modelen
dc.subjectinterruptionsen
dc.subjectanxietyen
dc.subjecthealthen
dc.subjectcrossover effectsen
dc.subjectWORK-FAMILY CONFLICTen
dc.subjectSELF-RATED HEALTHen
dc.subjectJOB DEMANDSen
dc.subjectTECHNOLOGY USEen
dc.subjectSMARTPHONE USEen
dc.subjectHOME INTERFERENCEen
dc.subjectICT-USEen
dc.subjectSTRESSen
dc.subjectCOMMUNICATIONen
dc.subjectPERFORMANCEen
dc.subject1503 Business and Managementen
dc.subject1505 Marketingen
dc.subjectBusiness & Managementen
dc.titleKilling Me Softly: Organizational E-mail Monitoring Expectations' Impact on Employee and Significant Other Well-Beingen
dc.title.serialJournal of Managementen
dc.typeArticleen
dc.type.otherArticleen
dc.type.otherEarly Accessen
dc.type.otherJournalen
pubs.organisational-group/Virginia Tech/Pamplin College of Businessen
pubs.organisational-group/Virginia Tech/All T&R Facultyen
pubs.organisational-group/Virginia Tech/Pamplin College of Business/Managementen
pubs.organisational-group/Virginia Tech/Pamplin College of Business/PCOB T&R Facultyen
pubs.organisational-group/Virginia Techen

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