Balancing the commitment to sustainability and the protection of personal privacy: Consumer adoption of sustainable smart-connected cars

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dc.contributor.authorChoi, Daaen Danielen
dc.contributor.authorLowry, Paul Benjaminen
dc.date.accessioned2023-10-16T13:35:08Zen
dc.date.available2023-10-16T13:35:08Zen
dc.date.issued2023-10en
dc.date.updated2023-10-16T01:11:27Zen
dc.description.abstractSustainable, smart connected cars (SSCCs) are one of the representative sustainable products that leverage smart technologies (e.g., the internet of things, artificial intelligence, big data). Although many studies have investigated consumers’ purchase decisions regarding sustainable products, little research has addressed SSCCs and the relationship between privacy, disclosure intentions, and purchase intentions in SSCCs. These relationships are important because the use of smart technology products requires large volumes of consumers’ personal information, which can lead to severe privacy issues when adopting SSCCs. Accordingly, consumers’ preferences for features of sustainable products could conflict with their privacy concerns when they disclose personal information. Thus, we investigate the relationship between the several benefits of SSCCs and privacy-related decisions when purchasing SSCCs. We propose an extended privacy trade-off model based on three critical assumptions: two types of privacy trade-offs, bidirectional privacy reduction, and anchoring effects. We also investigate the effects of government subsidies for purchasing SSCCs regarding the relationship between governments, companies, and consumers. To validate our model, we test the effects of interaction between privacy concerns and the benefits of SSCCs on disclosure intentions and purchase intentions. Our repeated tests for the various benefits of SSCCs demonstrate the robustness of the model. Our results indicate that when consumers consider purchasing SSCCs, sustainability plays the role of the common good in trading for privacy concerns. In addition, government subsidies to encourage companies’ sustainable products increase disclosure intentions and purchase intentions. We conclude that the status of sustainability as a common goal among governments, companies, and consumers represents an opportunity to balance the privacy tensions in the sale and purchase of SSCCs.en
dc.description.versionAccepted versionen
dc.format.mimetypeapplication/pdfen
dc.identifier.orcidLowry, Paul [0000-0002-0187-5808]en
dc.identifier.urihttp://hdl.handle.net/10919/116476en
dc.language.isoenen
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subject3503 Business systems in contexten
dc.subject3507 Strategy, management and organisational behaviouren
dc.subject4609 Information systemsen
dc.titleBalancing the commitment to sustainability and the protection of personal privacy: Consumer adoption of sustainable smart-connected carsen
dc.title.serialInformation & Managementen
dc.typeArticle - Refereeden
dc.type.dcmitypeTexten
dc.type.otherArticleen
dcterms.dateAccepted2023-10-13en
pubs.organisational-group/Virginia Techen
pubs.organisational-group/Virginia Tech/Pamplin College of Businessen
pubs.organisational-group/Virginia Tech/Pamplin College of Business/Business Information Technologyen
pubs.organisational-group/Virginia Tech/All T&R Facultyen
pubs.organisational-group/Virginia Tech/Pamplin College of Business/PCOB T&R Facultyen

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