Meta-Analysis of the Unified Theory of Acceptance and Use of Technology (UTAUT): Challenging its Validity and Charting a Research Agenda in the Red Ocean

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dc.contributor.authorBlut, Markusen
dc.contributor.authorChong, Alain Yee Loongen
dc.contributor.authorTsiga, Zayyaden
dc.contributor.authorVenkatesh, Viswanathen
dc.date.accessioned2022-05-13T16:37:44Zen
dc.date.available2022-05-13T16:37:44Zen
dc.date.issued2022-01-01en
dc.date.updated2022-05-09T00:05:48Zen
dc.description.abstractThere are both formal and informal cries that UTAUT and, by association, the stream of research on technology adoption has reached its limit, with little or no opportunities for new knowledge creation. Such a conclusion is ironic because the theory has not been sufficiently and suitably replicated. It is possible that misspecifications in the various replications, applications, and extensions have led to the incorrect conclusion that UTAUT is more robust than it really is, leaving limited opportunities for future work. Although work on UTAUT has included important variables, predictors, and moderators, absent a faithful use of the original specification, it is impossible to assess the true nature of the effects of the original and additional variables. The present meta-analysis uses 25,619 effect sizes reported by 737,112 users in 1,935 independent samples to address this issue. Consequently, we develop a clear current state-of-the-art and revised UTAUT that extends the original theory with new endogenous mechanisms from different, other theories (i.e., technology compatibility, user education, personal innovativeness, and costs of technology) and new moderating mechanisms to examine the generalizability of UTAUT in different contexts (e.g., technology type and national culture). Based on this revised UTAUT, we present a research agenda that can guide future research on the topic of technology adoption in general and UTAUT in particular.en
dc.description.versionAccepted versionen
dc.format.extentPages 13-95en
dc.format.extent83 page(s)en
dc.format.mimetypeapplication/pdfen
dc.identifier.doihttps://doi.org/10.17705/1jais.00719en
dc.identifier.eissn1558-3457en
dc.identifier.issn1536-9323en
dc.identifier.issue1en
dc.identifier.orcidVenkatesh, Viswanath [0000-0001-8473-376X]en
dc.identifier.urihttp://hdl.handle.net/10919/110090en
dc.identifier.volume23en
dc.language.isoenen
dc.publisherAssociation for Information Systemsen
dc.relation.urihttp://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000742855500002&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=930d57c9ac61a043676db62af60056c1en
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subjectUTAUTen
dc.subjectMeta-Analysisen
dc.subjectMeta-Structural Equation Modelingen
dc.subjectModerator Analysisen
dc.subjectResearch Agendaen
dc.subjectPREDICTING DIFFERENT CONCEPTUALIZATIONSen
dc.subjectSELF-SERVICE TECHNOLOGIESen
dc.subjectMIXED-METHODS RESEARCHen
dc.subjectINFORMATION-TECHNOLOGYen
dc.subjectSOCIAL-INFLUENCEen
dc.subjectMOBILE BANKINGen
dc.subjectPERCEIVED EASEen
dc.subjectSYSTEM USEen
dc.subjectEXPECTATION CONFIRMATIONen
dc.subjectFACILITATING CONDITIONSen
dc.titleMeta-Analysis of the Unified Theory of Acceptance and Use of Technology (UTAUT): Challenging its Validity and Charting a Research Agenda in the Red Oceanen
dc.title.serialJournal of the Association for Information Systemsen
dc.typeArticle - Refereeden
dc.type.dcmitypeTexten
dc.type.otherArticleen
dc.type.otherJournalen
pubs.organisational-group/Virginia Techen
pubs.organisational-group/Virginia Tech/Pamplin College of Businessen
pubs.organisational-group/Virginia Tech/Pamplin College of Business/Business Information Technologyen
pubs.organisational-group/Virginia Tech/All T&R Facultyen
pubs.organisational-group/Virginia Tech/Pamplin College of Business/PCOB T&R Facultyen

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