Creating, Recalibrating, and collecting assessment metrics for Strategic Initiatives and Annual Reporting: A case study at Virginia Tech

This paper presentation shares the approach taken by the Data Analytics Team at the University Libraries at Virginia Tech (Blacksburg, VA, USA) to create and execute a program intended to streamline measurement outcomes tied directly to library strategic initiatives. Further, it provides insight into the challenges of adopting a systematic approach to measuring the impact of strategic initiatives, as well as discusses implementation practicalities. The program includes three essential components: 1. holistic integration of library strategic initiatives into the daily processes and procedures, 2. impact methodology, and 3. annual reporting processes for metrics communication.