Adaptation to Information Technology: A Holistic Nomological Network from Implementation to Job Outcomes

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dc.contributor.authorBala, Hillolen
dc.contributor.authorVenkatesh, Viswanathen
dc.date.accessioned2022-05-23T16:27:25Zen
dc.date.available2022-05-23T16:27:25Zen
dc.date.issued2016-01-01en
dc.date.updated2022-05-09T04:31:04Zen
dc.description.abstractInformation technology (IT) implementation is a major organizational change event that substantially disrupts an employee's work environment. We develop a model of technology adaptation behaviors that employees perform to cope with a new IT that causes such disruptions. Our model posits technology adaptation behaviors as a key linking mechanism between IT implementation and employee job outcomes, thus offering a holistic nomological network of technology adaptation behaviors. Two field studies conducted over a period of six months, with four waves of data collection each, in two organizations (N D211 and N D181) implementing two different ITs, supported the model. We found that employees performed four different technology adaptation behaviors-exploration-to-innovate, exploitation, exploration-to-revert, and avoidance-based on whether they appraised an IT as an opportunity or a threat and whether they had perceptions of control over an IT. Employees' experiential engagements (i.e., user participation and training effectiveness) and psychological engagements (i.e., user involvement and management support) during the implementation jointly determined their appraisal of an IT. Finally, we found that technology adaptation behaviors influenced changes in two key job outcomes, job performance and job satisfaction.en
dc.description.notesSource info: Bala, H. and Venkatesh, V. “Adaptation to Information Technology: A Holistic Nomological Network from Implementation to Job Outcomes,” Management Science (62:1), 2016, 156-179. https://doi.org/10.1287/mnsc.2014.2111en
dc.description.versionAccepted versionen
dc.format.extentPages 156-179en
dc.format.extent24 page(s)en
dc.format.mimetypeapplication/pdfen
dc.identifiermnsc.2014.2111 (Article number)en
dc.identifier.doihttps://doi.org/10.1287/mnsc.2014.2111en
dc.identifier.eissn1526-5501en
dc.identifier.issn0025-1909en
dc.identifier.issue1en
dc.identifier.orcidVenkatesh, Viswanath [0000-0001-8473-376X]en
dc.identifier.urihttp://hdl.handle.net/10919/110143en
dc.identifier.volume62en
dc.language.isoenen
dc.publisherINFORMSen
dc.relation.urihttp://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000372114300009&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=930d57c9ac61a043676db62af60056c1en
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subjectOperations Research & Management Scienceen
dc.subjectBusiness & Economicsen
dc.subjecttechnology adaptationen
dc.subjectexplorationen
dc.subjectexploitationen
dc.subjectavoidanceen
dc.subjectjob performanceen
dc.subjectjob satisfactionen
dc.subjectENTERPRISE SYSTEM IMPLEMENTATIONen
dc.subjectTASK INTERDEPENDENCEen
dc.subjectMODELen
dc.subjectPERFORMANCEen
dc.subjectCONCEPTUALIZATIONen
dc.subjectORGANIZATIONSen
dc.subjectCAPABILITIESen
dc.subjectACCEPTANCEen
dc.subjectCOMPLEXITYen
dc.titleAdaptation to Information Technology: A Holistic Nomological Network from Implementation to Job Outcomesen
dc.title.serialManagement Scienceen
dc.typeArticle - Refereeden
dc.type.dcmitypeTexten
dc.type.otherArticleen
dc.type.otherJournalen
pubs.organisational-group/Virginia Techen
pubs.organisational-group/Virginia Tech/Pamplin College of Businessen
pubs.organisational-group/Virginia Tech/Pamplin College of Business/Business Information Technologyen
pubs.organisational-group/Virginia Tech/All T&R Facultyen
pubs.organisational-group/Virginia Tech/Pamplin College of Business/PCOB T&R Facultyen

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