Adoption and use of AI tools: a research agenda grounded in UTAUT

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dc.contributor.authorVenkatesh, Viswanathen
dc.date.accessioned2022-05-26T19:13:31Zen
dc.date.available2022-05-26T19:13:31Zen
dc.date.issued2021-01-19en
dc.date.updated2022-05-09T01:36:45Zen
dc.description.abstractThis paper is motivated by the widespread availability of AI tools, whose adoption and consequent benefits are still not well understood. As a first step, some critical issues that relate to AI tools in general, humans in the context of AI tools, and AI tools in the context of operations management are identified. A discussion of how these issues could hinder employee adoption and use of AI tools is presented. Building on this discussion, the unified theory of acceptance and use of technology is used as a theoretical basis to propose individual characteristics, technology characteristics, environmental characteristics and interventions as viable research directions that could not only contribute to the adoption literature, particularly as it relates to AI tools, but also, if pursued, such research could help organizations positively influence the adoption of AI tools.en
dc.description.notesSource info: Venkatesh, V. “Adoption and Use of AI Tools: A Research Agenda Grounded in UTAUT,” Annals of Operations Research, forthcoming. https://doi.org/10.1007/s10479-020-03918-9en
dc.description.versionAccepted versionen
dc.format.extent12 page(s)en
dc.format.mimetypeapplication/pdfen
dc.identifier.doihttps://doi.org/10.1007/s10479-020-03918-9en
dc.identifier.eissn1572-9338en
dc.identifier.issn0254-5330en
dc.identifier.issue1-2en
dc.identifier.orcidVenkatesh, Viswanath [0000-0001-8473-376X]en
dc.identifier.urihttp://hdl.handle.net/10919/110343en
dc.identifier.volume308en
dc.language.isoenen
dc.publisherSpringeren
dc.relation.urihttp://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000609125400001&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=930d57c9ac61a043676db62af60056c1en
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subjectAI toolsen
dc.subjectEmployee adoptionen
dc.subjectOperations Research & Management Scienceen
dc.subjectTechnology useen
dc.subjectUTAUTen
dc.titleAdoption and use of AI tools: a research agenda grounded in UTAUTen
dc.title.serialAnnals of Operations Researchen
dc.typeArticle - Refereeden
dc.type.dcmitypeTexten
dc.type.otherArticleen
dcterms.dateAccepted2020-01-01en
pubs.organisational-group/Virginia Techen
pubs.organisational-group/Virginia Tech/Pamplin College of Businessen
pubs.organisational-group/Virginia Tech/Pamplin College of Business/Business Information Technologyen
pubs.organisational-group/Virginia Tech/All T&R Facultyen
pubs.organisational-group/Virginia Tech/Pamplin College of Business/PCOB T&R Facultyen

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