Going Beyond Intention: Integrating Behavioral Expectation Into the Unified Theory of Acceptance and Use of Technology

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dc.contributor.authorMaruping, Likoebe M.en
dc.contributor.authorBala, Hillolen
dc.contributor.authorVenkatesh, Viswanathen
dc.contributor.authorBrown, Susan A.en
dc.date.accessioned2022-05-24T14:23:13Zen
dc.date.available2022-05-24T14:23:13Zen
dc.date.issued2017-03-01en
dc.date.updated2022-05-09T04:19:32Zen
dc.description.abstractResearch on information technology (IT) adoption and use, one of the most mature streams of research in the information science and information systems literature, is primarily based on the intentionality framework. Behavioral intention (BI) to use an IT is considered the sole proximal determinant of IT adoption and use. Recently, researchers have discussed the limitations of BI and argued that behavioral expectation (BE) would be a better predictor of IT use. However, without a theoretical and empirical understanding of the determinants of BE, we remain limited in our comprehension of what factors promote greater IT use in organizations. Using the unified theory of acceptance and use of technology as the theoretical framework, we develop a model that posits 2 determinants (i.e., social influence and facilitating conditions) of BE and 4 moderators (i.e., gender, age, experience, and voluntariness of use) of the relationship between BE and its determinants. We argue that the cognitions underlying the formation of BI and BE differ. We found strong support for the proposed model in a longitudinal field study of 321 users of a new IT. We offer theoretical and practical IT implications of our findings.en
dc.description.versionAccepted versionen
dc.format.extentPages 623-637en
dc.format.extent15 page(s)en
dc.format.mimetypeapplication/pdfen
dc.identifier.doihttps://doi.org/10.1002/asi.23699en
dc.identifier.eissn2330-1643en
dc.identifier.issn2330-1635en
dc.identifier.issue3en
dc.identifier.orcidVenkatesh, Viswanath [0000-0001-8473-376X]en
dc.identifier.urihttp://hdl.handle.net/10919/110160en
dc.identifier.volume68en
dc.language.isoenen
dc.publisherWileyen
dc.relation.urihttp://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000396413100007&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=930d57c9ac61a043676db62af60056c1en
dc.rightsIn Copyrighten
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/en
dc.subjectADOPTIONen
dc.subjectCOLLABORATION TECHNOLOGYen
dc.subjectDIGITAL LIBRARIESen
dc.subjectEMPIRICAL-EXAMINATIONen
dc.subjectINFORMATION-TECHNOLOGYen
dc.subjectLONGITUDINAL-FIELDen
dc.subjectMODELen
dc.subjectSYSTEMSen
dc.subjectTechnologyen
dc.subjectUNDERSTANDING INFORMATIONen
dc.subjectUSAGEen
dc.titleGoing Beyond Intention: Integrating Behavioral Expectation Into the Unified Theory of Acceptance and Use of Technologyen
dc.title.serialJournal of the Association for Information Science and Technologyen
dc.typeArticle - Refereeden
dc.type.dcmitypeTexten
dc.type.otherArticleen
dcterms.dateAccepted2016-01-01en
pubs.organisational-group/Virginia Techen
pubs.organisational-group/Virginia Tech/Pamplin College of Businessen
pubs.organisational-group/Virginia Tech/Pamplin College of Business/Business Information Technologyen
pubs.organisational-group/Virginia Tech/All T&R Facultyen
pubs.organisational-group/Virginia Tech/Pamplin College of Business/PCOB T&R Facultyen

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