Hoteliers Reconnect With Guests Through Digital Engagement
| dc.contributor.author | Wroten, Bryan | en |
| dc.date.accessioned | 2021-02-02T02:53:57Z | en |
| dc.date.available | 2021-02-02T02:53:57Z | en |
| dc.date.issued | 2021-01-28 | en |
| dc.description.abstract | Due to the virtual environment that COVID-19 has produced, many hoteliers have been adapting to virtual communication methods with their guests. Large chains have enabled text messaging with guests, while even smaller management companies have activated a virtual concierge. Social media has also shown to be a great way for guests to stay up to date on cleaning procedures and hotel announcements throughout the pandemic. | en |
| dc.format.mimetype | application/pdf | en |
| dc.identifier.uri | http://hdl.handle.net/10919/102152 | en |
| dc.identifier.url | https://www.costar.com/article/1656968126/hoteliers-reconnect-with-guests-through-digital-engagement | en |
| dc.language.iso | en | en |
| dc.publisher | Hotel News Now | en |
| dc.rights | In Copyright (InC) | en |
| dc.rights.uri | http://rightsstatements.org/vocab/InC/1.0/ | en |
| dc.subject | COVID-19 | en |
| dc.subject | Pandemic Response | en |
| dc.subject | Hotel Industry | en |
| dc.subject | Social Media | en |
| dc.subject | Virtual Concierge | en |
| dc.title | Hoteliers Reconnect With Guests Through Digital Engagement | en |
| dc.type | Article | en |