A Visual Literature Review on Continuous Intention to Use Online Learning Systems

Abstract

This study examines factors influencing continuous intention to use (CITU) e-learning systems in universities and professional organizations through a systematic literature review (SLR) of studies from 2004 to 2022. Using a novel graphical synthesis method, we reconstruct the nomological network to map key constructs, revealing a predominant focus on utilitarian motivations like satisfaction and perceived usefulness. Key gaps include limited research on CITU outcomes, system characteristics, and intrinsic motivations. Most studies assume voluntary use, despite non-voluntary contexts in education and training. Additionally, longitudinal and mixed-methods studies remain scarce, with geographic coverage heavily skewed toward Asia. Our contributions include a novel graphical synthesis for visualizing research gaps and actionable recommendations for advancing CITU research in e-learning.