Amex GBT, Cvent Add Dozens of CSR Questions for Hotel RFPs
| dc.contributor.author | News, Business Travel | en |
| dc.date.accessioned | 2021-10-28T21:20:51Z | en |
| dc.date.available | 2021-10-28T21:20:51Z | en |
| dc.date.issued | 2021-09-02 | en |
| dc.description.abstract | American Express Global Business Travel and Cvent, an event planning and resource company, have partnered to generate a survey with 47 tailored questions. These questions will be partnered with Requests for Proposal (RFPs) when clients are looking into a company. The inclusion of this updated tool will reduce back and forth conversations on the phone, and allow for the provision of more efficient service to customers. | en |
| dc.description.notes | American Express Global Business Travel and Cvent have partnered to release a set of 47 hotel sourcing questions focused on sustainability, diversity, equity and inclusion to help better serve their customers. The questions that they previously had were believed to be out of touch with the client's needs today. This information is being gathered to also create more efficient service to customers" (Business Travel News, 2021). | en |
| dc.format.mimetype | application/pdf | en |
| dc.identifier.uri | http://hdl.handle.net/10919/106427 | en |
| dc.language.iso | en_US | en |
| dc.publisher | Hospitality Net | en |
| dc.rights | In Copyright (InC) | en |
| dc.rights.uri | http://rightsstatements.org/vocab/InC/1.0/ | en |
| dc.subject | Inclusion | en |
| dc.subject | Cvent | en |
| dc.subject | American Express | en |
| dc.subject | Global Business Travel | en |
| dc.subject | social responsibility | en |
| dc.title | Amex GBT, Cvent Add Dozens of CSR Questions for Hotel RFPs | en |
| dc.type | Article | en |