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Center Publications, Center for Gerontology

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https://hdl.handle.net/10919/111732

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Browsing Center Publications, Center for Gerontology by Author "Roberto, Karen A."

Now showing 1 - 13 of 13
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    Elderly & Disabled Waiver Services: Development of the Client Satisfaction Survey-Short Forms
    Brossoie, Nancy; Roberto, Karen A.; Teaster, Pamela B.; Glass, Anne (Virginia Department of Medical Assisstance Services, 2005-04)
    This report is an addendum to an earlier report, Elderly & Disabled Waiver Services: Results of a Statewide Client Survey. Since the study’s distribution, further development and analysis of the Client Satisfaction Survey was conducted, with the purpose of creating a short form version to be administered by providers and utilization review analysts of Elderly and Disabled (E & D) Waiver services. Also, a second version of the short survey is presented for use during home visits as a supplement to questions asked of nursing supervisors and utilization review analysts.
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    Elderly & Disabled Waiver Services: Provider Survey, Executive Summary
    Glass, Anne; Roberto, Karen A.; Teaster, Pamela B.; Brossoie, Nancy (Virginia Department for Medical Assistance Services, 2003-03)
  • Elderly & Disabled Waiver Services: Results of a Statewide Client Satisfaction Survey
    Glass, Anne; Roberto, Karen A.; Teaster, Pamela B.; Brossoie, Nancy (Virginia Department of Medical Assisstance Services, 2004-10)
    As part of a “Real Choice Systems Change” grant received by the Virginia Department of Medical Assistance Services, the Center for Gerontology at Virginia Tech conducted a statewide survey of clients receiving personal care services under the Medicaid Elderly and Disabled (E & D) Waiver. The goal was to learn about clients’ experiences with personal care, using performance, satisfaction, and outcome measures. Demographic data about clients and aides were also collected. A comparison of the study sample with the larger E & D Waiver population on the available indicators of age, gender, and location showed the sample was representative of the full E & D Waiver population. All planning districts were represented, and the regional distribution reflected that of the larger population. Therefore, findings and observations are likely to be applicable to the full population of E & D Waiver clients in Virginia.
  • Elderly & Disabled Waiver Services: Utilization Review Summary Report
    Glass, Anne; Roberto, Karen A.; Teaster, Pamela B.; Brossoie, Nancy (Virginia Department of Medical Assisstance Services, 2004-03)
    : As part of Virginia’s Real Choice Systems Change Grant (July 20, 2001), the Center for Gerontology at Virginia Tech is responsible for Goal 4: “Address gaps in quality assurance and client satisfaction for community-based waiver service programs through the development of performance, outcomes, and satisfaction measures for continuous quality improvement and use.” To meet this goal, the Center has conducted extensive research in client satisfaction with E&D Waiver services (reported elsewhere, e.g., Glass, Roberto, Teaster & Brossoie, 2003a). In addition, the Center reviewed the existing Utilization Review (UR) process, as it is currently the primary means of quality assessment (QA) for the E&D Waiver program in Virginia. Our evaluation, based on the following activities, indicates that mechanisms are now in place to address and monitor the quality of services delivered by provider agencies. Continual development and refinement of the UR process will help ensure clients receive quality services and are satisfied with the assistance they receive.
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    Elderly and Disabled Waiver Services: Important Dimensions From the Client's Perspective
    Glass, Anne; Roberto, Karen A.; Teaster, Pamela B.; Brossoie, Nancy (Virginia Department for Medical Assistance Services, 2003-06)
    Little is known about home and community based services (HCBS) and even less about the quality of those services. As part of a “Real Choice Systems Change” grant received by the Virginia Department of Medical Assistance Services, the Center for Gerontology at Virginia Tech conducted an exploratory survey of clients receiving HCBS under the Medicaid Elderly and Disabled (E & D) Waiver. The goal of the survey was to learn about clients’ experiences with HCBS and to identify the most important dimensions of service provision from their perspectives. An initial focus group with 11 caregivers was first held in Big Stone Gap. Twenty-five telephone interviews were then completed (18 clients and 7 caregivers) in five areas of the Commonwealth. Fifteen were in urban areas (Northern Virginia, Richmond, and Chesapeake) and ten in rural or non-metropolitan areas (New River Valley and Planning Districts 13 and 14).
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    Final Report Abstract: Caregivers of Persons with Mild Cognitive Impairment: Information and Support Needs
    Roberto, Karen A.; Blieszner, Rosemary; Brossoie, Nancy; Winston, Brianne L. (Alzheimer's Association, Medical and Scientific Affairs, 2007)
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    The Nursing Home Diversion Modernization Program
    Brossoie, Nancy; Roberto, Karen A. (2011)
    This is a compilation of various studies on topics such as the Nursing Home Diversion Modernization Program, mild cognitive impairment, the "No Wrong Door" system, and an evaluation of the New River Valley Agency on Aging.
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    Nursing Home Employees: Community Ecology and Retention
    Roberto, Karen A.; Mancini, Jay A. (National Institutes of Health, 2003)
  • Older Families in Rural Communities: Personal and Social Influences on Service Use
    Roberto, Karen A.; Blieszner, Rosemary (U. S. Department of Agriculture, 2002)
    The overall goal of this research project was to gather data from older adults and their family caregivers living in rural southwest Virginia to learn how health and community-based services programs can win greater acceptability in these rural communities as a suitable complement to or, when necessary, alternative to family caregiving.
  • Osteoporosis & The Health of Virginia's Older Women: Issues & Consequences Affecting Quality of Life
    Roberto, Karen A. (U. S. Department of Agriculture, 2002)
  • Real Choices Systems Change Grant Final Report: Goal 4 Quality Assessment
    Roberto, Karen A.; Teaster, Pamela B.; Glass, Anne; Brossoie, Nancy (Virginia Department of Medical Assisstance Services, 2005-09)
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    Report on Baby Boomers and Older Adults: Information and Service Needs
    Brossoie, Nancy; Roberto, Karen A.; Willis-Walton, Susan M.; Reynolds, Sandra (2011)
    In 2010, with a grant from the U.S. Administration on Aging, the Eldercare Locator partnered with the Center for Gerontology and the Center for Survey Research at Virginia Tech to conduct a telephone survey with Baby Boomers and older adults to identify the type of aging-related information they are most interesting, their concerns about aging, their interests in using long-term services and supports in the future, their likely contact for aging information, and finally their preferred ways of getting information about aging topics. Overall the findings of the study point to common interests as well as distinct needs for information among Baby Boomers and older adults. In 2010, with a grant from the U.S. Administration on Aging, the Eldercare Locator partnered with the Center for Gerontology and the Center for Survey Research at Virginia Tech to conduct a telephone survey with Baby Boomers and older adults to identify the type of aging-related information they are most interesting, their concerns about aging, their interests in using long-term services and supports in the future, their likely contact for aging information, and finally their preferred ways of getting information about aging topics. Overall the findings of the study point to common interests as well as distinct needs for information among Baby Boomers and older adults.
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    Virginia Public Guardian and Conservator Programs: Evaulation of Program Status and Outcomes, Executive Summary
    Teaster, Pamela B.; Roberto, Karen A. (Virginia Department for the Aging, 2003)
    The Virginia Public Guardian and Conservator Programs were established by law in 1997 in § 2.1-373.10 - § 2.1-373.14 of the Virginia Code. The 10 local programs, chosen through a request for proposal (RFP) process, are administered by the Virginia Department for the Aging. A mandated evaluation of the 10 Virginia Public Guardian and Conservator Programs was conducted over a two-year period, 2001-2002. Data were collected at approximately the same time during the fall of 2001 (Year 1) and 2002 (Year 2). Information was gathered from the programs using a password protected, web-based data collection system designed especially for this project. Five unique survey instruments were developed gather information about the administrative structure and functions of the programs, ward characteristics, the interface between the programs and wards. All of the programs participated in the Year 1 data collection; in Year 2, one of the programs chose to submit data in response to only one (i.e., Agency Profile) of the five evaluation tools (i.e., Agency Profile, Ward Assessment, Ward Care Plan, Administrative Time Log, and Ward Time Log).