This is a collection of peer-reviewed academic research in the area of Hospitality Sales that may be of interest to hospitality industry managers and executives.

Recent Submissions

  • An Overview of Franchising In The Hospitality Industry 

    Pranoto, Ersan Suria (Jurnal Binus Business Review, 2010)
    Nowadays, franchising is the most significant part of the hospitality industry through hotels and fast food restaurant. Franchisor gives the right to the franchisee to sell their product and service also to sub-franchise ...
  • Role of e-WOM in Hospitality Market Pricing 

    Szczepan, Kościółek (Publishing House of the University of Economics in Katowice, 2017)
    Aim/purpose - Online assessments are one of the main factors determining a customer's choice of accommodation. This article examines their relationship to prices in the low and high season in Cracow's hospitality market. ...
  • Dynamic room pricing model for hotel revenue management systems 

    Aziz, H. A.; Saleh, M; Rasmy, M. H.,; ElShishiny, H. (Elsevier, 2011)
    This paper addresses the problem of room pricing in hotels. We propose a hotel revenue management model based on dynamic pricing to provide hotel managers with a flexible and efficient decision support tool for room revenue ...
  • Hotel Overbooking and Cooperation with Third-Party Websites 

    Dong, Yufeng; Ling, Liuyi (MDPI AG, 2015)
    Hotels cooperate with third-party websites to enhance their competitive position and attain sustainable development in the era of e-commerce. Furthermore, hotel managers overbook to hedge against last-minute cancellations ...
  • What makes hotel expatriates remain in their overseas assignments: a grounded theory study 

    Ho, Zoe Ju-Yu (2012)
    n this study the researcher uses a qualitative research design to discover what makes hotel expatriates remain in their overseas assignments. In-depth interviews, participant observations, and personal documents are used ...
  • Assessment of Energy-Saving Practices of the Hospitality Industry in Macau 

    Wang, X.; Wu, N.; Qiao, Y.; Song, Q. (MDPI AG, 2018)
    Macau is building a world tourism and leisure center. In the context of flourishing hospitality development, energy issues have attracted more and more attention in recent years. On the basis of the field survey of 28 ...
  • Restaurant revenue management: apply reservation management? 

    Gregorash, Bill J. (Springer Berlin Heidelberg, 2016-12)
    Restaurateurs obviously want to turn their tables as empty seats equates to zero revenue, so to achieve the best revenue per available seat hour (RevPASH) they can work hard by scrambling at the door trying to orchestrate ...
  • Tobacco Smoke Pollution in Hospitality Venues Before and After Passage of Statewide Smoke-Free Legislation 

    Buettner‐Schmidt, K.; Boursaw, B.; Lobo, M. L.; Travers, M. J (2017)
    Objective In 2012, North Dakota enacted a comprehensive statewide law prohibiting smoking in enclosed public places. Disparities in tobacco control exist in rural areas. This study's objective was to determine the extent ...
  • TOTAL QUALITY MANAGEMENT IMPLEMENTATION AND GUEST SATISFACTION IN HOSPITALITY 

    Knezevic, M.; Cerovic, S.; Dzamic, V.; Radojevic, T. (Bucharest Academy of Economic Studies, Faculty of Commerce, 2017-02)
    Total quality management (TQM) has become a modern system of constant improvement of the quality of all company activities. The purpose of this study is to measure the expectations and satisfaction of the guests concerning ...
  • Are customers’ reviews creating value in the hospitality industry? Exploring the moderating effects of market positioning 

    Neirotti, P.; Raguseo, E.; Paolucci, E. (Elsevier, 2016-12)
    Although user-generated reviews on social media are greatly influencing competition and customer purchase patterns in the hospitality industry, empirical research has so far marginally investigated whether hotels are able ...
  • Hotels and Halal-oriented Products: What Do Hotel Managers in Slovenia Think? 

    Šuligoj, M.; Maruško, H. (De Gruyter Open Sp. z o.o, 2017)
    Background and Purpose: Tourists from the Islamic world are significant stakeholders in the tourism market. The purpose of this paper is to identify the key aspects of halal tourism in connection with the hotel industry. ...
  • Hotel Overbooking and Cooperation with Third-Party Websites 

    Dong, Y; Ling, L (2015)
    Hotels cooperate with third-party websites to enhance their competitive position and attain sustainable development in the era of e-commerce. Furthermore, hotel managers overbook to hedge against last-minute cancellations ...
  • A STUDY ON THE EVALUATION OF CUSTOMERS’ SATISFACTION - THE PERSPECTIVE OF QUALITY 

    Zhu, D. S.; Lin, C. T.; Tsai, C. H.; Wu, J. F. (Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia, 2010-05)
    As stated by the recent report published by Global Industry Analysts Inc. (GIA), driven by widespread consumer awareness, lifestyle trends and growing compatibility among equipment because of standardization, the world the ...
  • One year of smokefree bars and restaurants in New Zealand: Impacts and responses 

    Wilson, N.; Thomson, G. (BMC Public Health, 2006)
    New Zealand introduced smoke-free bars and restaurants policy in December 2004. We reviewed the data available in December 2005 on the main public health, societal and political impacts and responses within New Zealand ...
  • The Influence of Table Top Technology in Full- service Restaurants 

    Susskind, Alex M.; Curry, Benjamin (Cornell University School of Hotel Administration, 2016-10-06)
    The use of tabletop technology continues to grow in the restaurant industry, and this study identifies the strengths and weakness of the technology, how it influences customers, and how it can improve the bottom line for ...
  • The Effect of a Rise in Interest Rates on Hotel Capitalization Rates 

    Corgel, John B. (Cornell University School of Hotel Administration, 2016-11-10)
    Capitalization rates for all commercial real estate are affected by changes in the general level of interest rates. Hotel capitalization rates should respond more quickly to interest rate changes than those of other ...
  • The Future of Hotel Revenue Management 

    Kimes, Sheryl E. (Cornell University School of Hotel Administration, 2017-01-13)
    A survey of some 400 revenue management (RM) professionals finds that the application of hotel RM has gradually become more strategic and more centralized, but changes in RM practices have come more slowly than expected ...
  • Revenue Management in Restaurants: Unbundling Pricing for Reservations from the Core Service 

    Kimes, Sheryl E.; Wirtz, Jochen (Cornell University School of Hotel Administration, 2016-03-24)
    A substantial minority of restaurant guests would be willing to pay separately for a restaurant reservation, while a much larger group is not supportive of this approach, according to an online survey of 297 U.S. residents. ...
  • Hotel Brand Standards: How to Pick the Right Amenities for Your Property 

    Dev, Chekitan; Hamilton, Rebecca; Rust, Roland (Cornell University School of Hotel Administration, 2017-02-01)
    Amenities specified by hotel companies’ brand standards can become a point of contention between hotel owners and brand managers. At issue for the owner is whether offering a particular amenity justifies the expense, ...
  • ADVERTISING EFFICIENCIES IN THE HOSPITALITY AND TOURISM INDUSTRY 

    Bhagwa, Yatin N.; DeBruine, Marinus (hrcak, 2008-12)
    Advertising provides growth in sales volume for the new products and services. The hospitality industry relies heavily on advertising through travel journals and travel sections of print media, television media, and the ...

View more